Shipping

At Mountain Gear, we work alongside trusted carrier Aramex around the globe to provide International shipping services. We always do our best to deliver your order as soon as possible. Usually it will take 7-10 business days for International delivery.

Estimated time of delivery for custom-made products - 3-5 weeks

Duties

All taxes and import duties are included in the final price. 

Return & Exchange

If you are not completely happy with your order, you can return it within 7 days for a full refund. Please, remember: you cannot return a customized product.

To return your order:
Please email your return request at info@mountaingear.com or use the form provided below.

We will create a return label for you. Shipping costs are non-refundable, the cost of return shipping label will be deducted from your refund.

Once we will receive your return, we willl issue a refund on a receipt, or exchange the item for a different size/color if preferred.

 

Returns form

Please email your return request at return@mountaingear.com